Mirada is a global medical imaging company with over 2000 sites using our technology worldwide. Our mission is to accelerate cancer care by equipping clinicians and healthcare professionals with the world’s best medical imaging and AI-powered automation. We blend the scale of an established business with the fast-moving pace of a start-up. With over 1.5 million patients treated each year using Mirada products, our work makes a real difference throughout oncology and cancer care.
We’re looking for a Technical Author to own user-facing and internal documentation to support Mirada’s medical imaging software systems. You will translate complex clinical and technical functionality into clear, accurate, regulatory-compliant content that helps clinicians use our software safely and effectively.
You will work as part of a multi-disciplinary team on the design, development, review and maintenance of user documentation and related materials. The role also includes development of documentation used for regulatory technical files and internal process guidance documentation.
As a Technical Author, you will be part of the Product team, working closely with Software Development, QA/RA and Product Management.
As part of this role, you will:
* Work as part of project teams to understand the product and the user documentation requirements
* Author user documentation such as manuals, quick-start guides, how-to guides, release notes and installation guides to assist customers using our products
* Interact with a diverse range of project team members such as Analysts, Delivery Leads, Scientists, Software Engineers, etc to develop technical documentation
* Review, update and diversify pre-existing user documentation throughout the product life cycle
* Contribute to the development of documentation used for technical files and regulatory submissions
* Actively remain informed of the latest regulatory requirements for medical device user documentation
* Create, review and assist with the elaboration of internal process guidance documents
* Produce internal and external product training material
* Assist with authoring and editing activities across the company that require some technical knowledge, e.g., white papers
* Manage the translation process of product user documentation
* Collaborate with Customer Success to adapt resources according to customer feedback
* Collaborate with Product team to aid product requirement analysis
Skills and Experience
Essential
* Three or more years' experience as a Technical Author
* Excellent written English with the ability to explain complex concepts simply and precisely.
* Strong attention to detail and a methodical approach to managing multiple concurrent deliverables.
* Strong working knowledge of one or more technical authoring platforms (for example MadCap).
* Comfortable working with version control (Git or SVN).
Desirable
* Experience writing for regulated industries, preferably medical devices.
* Familiarity with medical device standards relevant to user documentation.
* Knowledge of medical imaging concepts or workflows, such as DICOM, PACS, or oncology treatment planning.
* Understanding of business and user requirement elicitation.
* Experience working in agile development methodologies
Why work for Mirada?
* Flexible working: Our flexible working environment is designed to work around you and your family, offering improved work/life balance
* Holiday: We offer 25 days of annual leave (not including bank holidays). Your annual leave accrual increases by 1 day per year of service after you have been with Mirada Medical for 4 years (Max 3 Additional Days). You can also buy up to 5 additional days of annual leave and spread the cost over 11 months.
* Competitive salary and pension: We offer an enhanced pension contribution (up to 5%).
* Study Leave: Buy up to 5 days study leave per year and spread the cost over the remainder of the year. Mirada will also match your purchased days, doubling your study leave.
* Private healthcare: We offer private medical and dental insurance provided by BUPA (opt-in).