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* Oversee and manage the outsourced credit control team (India-based), ensuring service levels and KPIs are met.
* Maintain full ownership of the credit control process, including cash allocation, debt chasing, and broker relationships.
* Ensure accuracy and timeliness of cashflow reporting, aged debt analysis, and reconciliations.
* Act as the internal credit control subject matter expert, liaising with underwriting, finance, and operations teams.
* Lead process improvements and drive best practice across the function.
Requirements:
* Proven experience working within a Lloyd’s of London syndicate – essential or highly desirable.
* Demonstrable experience managing or overseeing outsourced credit control functions, ideally offshore.
* Self-sufficient and confident in a stand-alone role with high levels of responsibility and visibility.
* Strong knowledge of insurance market operations, broker relationships, and premium collection cycles.
* Excellentmunication and stakeholder management skills.
Duration: 6 months
Location: City of London (hybrid working available)
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