Position: Service Coordinator Location: Newtown area, Powys Salary: £27,000
Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below.
- £32,000 DOE
- Potential for more for the right candidate Our client, an established engineering firm located in Powys, is seeking an experienced Service Support Administrator to join their growing team.
This is a pivotal, office-based position within their Service Team, working closely with the Service Manager, Parts Co-ordinator, and six field-based Service Engineers.
Plays a central role in coordinating breakdowns, planned service visits, contract work, and revenue-generating opportunities.
You will be responsible for managing the full lifecycle of service activities
- from booking and planning through to reporting, invoicing, and follow-up sales opportunities.
Job Overview Service Coordination & Planning
- scheduling visits, managing diaries, liaising with engineers, completing RAMS, timesheets, and service reports.
Customer Communication
- acting as primary contact, managing support platforms, arranging works, following up, supporting handovers.
Revenue & Contract Management
- managing contracts, following up recommendations, supporting parts/revenue, identifying opportunities.
Administration & Systems
- processing worksheets, invoicing, ERP system use, maintaining records, updating aftersales literature, supporting Service Manager.
Job Requirements Experience coordinating workloads or scheduling Experience using an ERP system (training will be provided)
- Desirable Background or exposure to engineering or technical environments
- Desirable Experience in service coordination or aftersales support
- Desirable Highly organised and detail-oriented Confident managing multiple tasks and priorities Customer-focused with excellent communication skills Proactive, commercially aware, and self-motivated Salary & Benefits £27,000
- £32,000 DOE
- Potential for more for the right candidate Monday
- Friday (days only) 41 hours per week 24 days Bank Holidays (plus long service allowance) Opportunities for development as the company continues to expand Bennett & Game Recruitment are acting as a Recruitment Agency in relation to this vacancy. xxuwjjq
Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.