Description Company Description: Trust Payments is an MFSA-regulated in Malta; and an FCA-regulated company in the UK. We provide a range of payments and commerce solutions, with market-leading technology and data insights. We offer innovative payment methods and cutting-edge technologies, with a truly global presence. Our global offices cater to the most demanding business sectors, including retail, travel, hospitality, forex, and financial services. Driving value for our clients and demonstrating genuine care for their success, is a core value of ours. We also believe in striving to build a better, more sustainable tomorrow and believe in conducting our business ethically, driving social and environmental change. We have a passionate, collaborative, and diverse culture that recognizes that every employee contributes to our business success. Find out more at www.trustpayments.com. Trust Payments have an exciting opportunity for Fraud Reporting and Systems analyst to join our Trust Retail team. Location: Hybrid- Bromley, United Kingdom Salary: Competitive Benefits How will you make an impact in this role? This role is central to the delivery of daily, weekly, and monthly reporting to stakeholders, as well as responding to ad-hoc reporting requests as they arise. Your responsibilities will extend to the ongoing maintenance and development of our Fraud and Transaction Monitoring systems — including rules development, testing, and data analysis. You will work closely with the Group Head of Risk and Fraud Systems, act as deputy project champion, raise change requests, and represent the department at the company priority forum. By delivering reporting and analysis of rule performance, you will directly contribute to the effectiveness of the fraud solution and inform decisions made by stakeholders across the business. You will take ownership of departmental month-end reporting, producing senior management statistics and summaries in line with the requirements of the monthly reporting pack. What We Expect of You, Day To Day: Act as deputy project champion: raising change requests and contributing to project delivery Deliver reporting and analysis of rule performance to the fraud team and stakeholders across the business Produce month-end statistics and summaries in line with the monthly reporting pack Generate daily reports on declines, reviews, and general fraud system performance Identify and escalate decline/review anomalies to management for further review Anticipate problems and opportunities, and take initiative in pursuing solutions Create internal and external guides, presentations, and training materials as required Manage incoming and ongoing issuer requests Contribute to the development of internal manual reporting processes Develop procedures and forms to improve efficiency within the team and when communicating with other departments Validate data before sharing with stakeholders to ensure accuracy at first issue Identify and explore new approaches and data sources to drive process improvements within the Risk Department Deputise for colleagues and represent the department at meetings as required Qualifications Required: High level of accuracy across all output Proven analytics background, with the ability to produce high-quality data analytics and visualisations Ability to work under pressure and meet tight reporting deadlines Proactive and self-motivated, with excellent organisational skills Ability to identify and assess potential security issues through structured analysis Excellent written and verbal communication skills Proficiency in Microsoft Office: Word, Excel, and PowerPoint Desirable: Knowledge of card scheme operating regulations Understanding of fraud and chargeback analysis and processes We offer comprehensive benefits to support our team members and their families' well-being. Our robust benefits package includes (subject to local office benefits policy): Be part of a dynamic, market-leading Fintech experiencing rapid growth Flexible work arrangements tailored to role requirements and business needs Comprehensive wellness initiatives, including mental health resources supported by internally qualified mental health first aiders Extensive leave provisions, encompassing annual, volunteering, and birthday allowances Progressive family-oriented policies and benefits, including Maternity, Paternity and Adoption leave Robust compensation package, including pension scheme, healthcare plans, and life assurance Regular corporate events fostering team cohesion and company culture Diverse company culture and global working environment Continuous professional development and career advancement opportunities Offer of employment with Trust Payment is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Get a glimpse into the exciting world of Trust Payments through: Our Careers Page Our LinkedIn Life Pages Next Steps: Ready to revolutionize fintech? If you're excited about this opportunity, we'd love to hear from you! Our Talent Acquisition Team will review your application promptly. We'll contact successful candidates via email and phone to discuss the next steps, including our inclusive interview process. Additional Information: Trust Payments is an Equal Opportunities Employer We are a growing business with an aspiration to create a truly inclusive working environment, where each employee can reach their full potential. We celebrate the differences that exist within our teams. We encourage our people to bring their own opinions and thoughts to work, to be authentic and help us to innovate. We do this by embracing people as individuals, and appreciating that what works for one person, doesn’t work for everyone. We are committed to equal employment opportunity for all, regardless of race, heritage, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other protected characteristic. If you require reasonable adjustments to be made to enable you to apply for a role with us or wish to provide feedback about the accessibility of this website, please contact the Talent Acquisition Team. Automated Assessment Notice Trust Payments may use automated tools during our recruitment process, including skills assessments and application screening questions. All decisions involve human oversight and comply with data protection legislation. Candidates can request human review of any automated screening decisions. To submit your CV for this opportunity, please complete the application form and click 'Apply' now.