Our client is a bespoke care insurance broker based in Bracknell. They are now looking for a Customer Service Executive to join their expanding team.
Salary: £18,000 – £21,000 with bonus around £600 per month
The Role
* Answering inbound enquiries from customers.
* Making changes to customers policies.
* Trying to find solutions to retain customers.
* Processing customer documents and identifying any potential fraud.
* Reviewing policies and identifying any issues.
* Recovering outstanding balances after cancellation.
* Liaising with our insurer partners.
The Person
* Previous customer service experience
* Good verbal and written skills.
* Ability to work in a fast-paced environment.
* Must be able to work shifts.
Requirements
* English and Maths at GCSE level.
* No previous unspent criminal convictions.
Your working hours will be 40 hours per week covering shifts between 9:00am – 7:00pm plus every other Saturday 9am – 2pm.
Please get in touch with Lisa on 02085497212 for more information or submit your CV using the link below