25,000 - £25,000/annum + Plus 10% performance bonus
United Kingdom -- England -- North West England -- Greater Manchester -- Manchester -- Manchester City Centre
Permanent
Resident Service Advisor - Nights - Build to Rent
Manchester City Centre
Shift work, 7.Salary: £25,000 per annum, plus 10% Bonus
My client offers a high spec development of 1, 2 & 3 bedroom apartments based in City Centre Manchester. They offer a brand new rental experience, designed and built entirely with renters in mind. Luxury accommodation with high spec interiors and flexible lease options, across a range of prices and layouts. the excitement of city centre living with community at its heart.
Now recruiting for a Front of House candidate to work nights
To co-ordinate day-to-day operations ensuring quality service delivery is meet and exceed resident's expectations at all times
Organise and book maintenance works for residents and the building. Clear communication with residents, contractors and team on shift
Monitor security including GDPR, building walks and access into the building to create a safe environment for all residents and staff
Organise and be involved in resident events whilst creating a dynamic community
Clear communication with a handover to the next RSA on shift outlining any issues
Provide 5 star customer service to all residents
To follow all policy and procedures in place to ensure a smooth operation whilst remaining compliant
Experience of working in a similar front of house role or customer services environment
Good level of computer literacy including Microsoft Word, Excel and Outlook.
Excellent customer relations skills, a sense of humour and plenty of energy and enthusiasm.
Must be pro-active and able to use initiative to enhance the reputation of the building.
Please contact Vicky at our Manchester office on 0161 819 2200