About Us:
We are a renowned renewable wholesaler specialising in Solar battery storage across the UK. Known for our exceptional after sales and technical support, we pride ourselves on our close collaboration with manufacturers and deep understanding of our select range of products.
Role Overview:
We are looking for a full-time Technical Support Person to join our team. This office-based role involves providing technical support to installation companies. While no prior experience in renewables is necessary, candidates must possess strong customer service skills and telephone etiquette. An ability to logically understand problem solving is essential.
Key Responsibilities:
· Providing technical assistance to onsite installers.
· Communicating with manufacturers for support and general enquiries.
· Demonstrating excellent telephone manners and customer service experience.
· Utilising Microsoft Excel, Word, and Teams for various tasks.
Requirements:
· Basic computer knowledge, as all technical support is conducted online.
· Full training on our products and aftersales technical support will be provided.
Join our team and help us maintain the highest standards of technical support in the renewable energy sector
Job Types: Full-time, Permanent
Work authorisation:
* United Kingdom (required)
Work Location: In person