Parts Sales Executive – JCT600 TPS (Trades Parts Specialist)
Salary: £21,518 OTE
Location: South Sheffield
Working Hours: Part‑time role 27 hours per week: 8 hours Monday, Thursday, Friday, and 5 hours on alternate Saturdays.
Role Overview
We supply genuine parts for Volkswagen Group brands, ensuring that customers receive high‑quality, reliable components. The Parts Sales Executive is integral to delivering excellent customer service and parts expertise.
Day To Day Responsibilities
* Provide advice and recommendations to trade and retail customers on genuine Volkswagen Group parts.
* Respond promptly to customer inquiries over the phone and via e‑mail.
* Build and maintain strong relationships with existing customers to maximise repeat sales opportunities.
* Identify new business opportunities and actively pursue sales leads.
* Ensure a high level of customer satisfaction by providing accurate, timely, and professional service.
Essential Qualifications
* Proven experience in sales or retail.
* Excellent communication and interpersonal skills, with a customer‑focused approach.
* Strong organisational skills and the ability to manage multiple customer orders simultaneously.
* Ability to work independently as well as part of a team.
* Proficient in using computer systems.
* A full, clean UK driving licence is preferable.
Desirable
* Knowledge of Volkswagen Group parts and vehicles.
* Experience working within a dealership or parts supply environment.
What We Offer
* Competitive salary plus bonus.
* Annual leave: 34 days including bank holidays, increasing to 36 days after 5 years and 38 days after 10 years.
* Enhanced paid maternity and paternity leave.
* Life assurance, pension, enhanced sickness cover.
* Training & development from foundation to advanced levels through brand partner training.
* Colleague car purchase scheme & servicing discounts.
* Cycle‑to‑work and discounted gym schemes.
* Referral scheme up to £1,000.
Inclusivity & Diversity
JCT600 Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are a Disability Confident employer. We try our hardest to make JCT600 feel like a home from home for all our colleagues, supporting them to be our true selves every day.
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