About the Role
Our client in Pontefract requires a highly organised, reliable and proactive Office Administration Manager to become the backbone of our busy operation based in Pontefract.
This is a hands-on role supporting the business owner with all aspects of administration and customer service. You’ll be the steady, trustworthy pair of hands that keeps everything running smoothly — and yes, being able to make a great cup of tea definitely helps!
Hours: Monday – Thursday 7:30am – 4:30pm | Friday 7:30am – 2:00pm
Key Responsibilities
1. Providing full administrative support to the Business Owner
2. Answering incoming calls and handling customer enquiries professionally
3. Raising and processing invoices
4. Scheduling works and coordinating diaries for teams of fitters and welders
5. Planning and organising jobs across North East England, Yorkshire and Lancashire
6. Booking accommodation (e.g. hotels) when required
7. Managing general office duties and maintaining organised records
8. Acting as the first point of contact for customers and suppliers
Some days you’ll be working independently in the office, and other days you’ll be alongside a small office team (3–4 colleagues) plus production staff — so confidence working both autonomously and collaboratively is important.
What We’re Looking For
9. Previous experience in office administration or office management
10. Strong organisational and scheduling skills
11. Confident telephone manner and excellent customer service skills
12. Ability to prioritise and manage multiple tasks
13. Trustworthy, dependable, and reliable
14. Comfortable working independently when required
15. Proficient in Microsoft Office and general office systems
A calm, practical approach and a “no job too small” attitude will suit this role perfectly.