About the Role Our client in Pontefract requires a highly organised, reliable and proactive Office Administration Manager to become the backbone of our busy operation based in Pontefract. This is a hands-on role supporting the business owner with all aspects of administration and customer service. You’ll be the steady, trustworthy pair of hands that keeps everything running smoothly — and yes, being able to make a great cup of tea definitely helps! Hours: Monday – Thursday 7:30am – 4:30pm | Friday 7:30am – 2:00pm Key Responsibilities * Providing full administrative support to the Business Owner * Answering incoming calls and handling customer enquiries professionally * Raising and processing invoices * Scheduling works and coordinating diaries for teams of fitters and welders * Planning and organising jobs across North East England, Yorkshire and Lancashire * Booking accommodation (e.g. hotels) when required * Managing general office duties and maintaining organised records * Acting as the first point of contact for customers and suppliers Some days you’ll be working independently in the office, and other days you’ll be alongside a small office team (3–4 colleagues) plus production staff — so confidence working both autonomously and collaboratively is important. What We’re Looking For * Previous experience in office administrati...