Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more. If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for! Job Role: Resettlement and Integration Support Worker Salary: £15,141 per year (full time equivalent £25,235) Hours: 22.5 hours per week Contract type: Permanent Location: South Gloucestershire Additional information: Valid driver's license and access to own vehicle – business insurance will be required for roles involving travel for work The Role: This is a unique and rewarding opportunity to make a real difference in the lives of people rebuilding their futures in South Gloucestershire. As a Resettlement and Integration Support Worker, you’ll play a vital role in supporting three key groups: Homes for Ukraine clients adjusting to life in the UK Newly recognised refugees navigating their next steps All resettling communities, including asylum seekers, through welcoming and inclusive drop-in sessions across multiple community hubs No two days will be the same. This is a varied and emotionally demanding role that requires flexibility, resilience, and a calm approach to the unexpected. You’ll need to prioritise effectively, especially when urgent safeguarding concerns arise. Working as part of a passionate and collaborative team, you’ll build strong partnerships with local agencies and volunteers to deliver tailored, person-centred support. From accessing healthcare and education to securing housing, benefits, and meaningful activities, you’ll empower individuals and families to become confident and independent in their new lives. If you're someone who thrives in a fast-paced, people-focused environment and is driven by purpose, this could be the perfect role for you. What You’ll Be Doing: Support individuals and families to access schools, English lessons, suitable housing, healthcare and wellbeing services, as well as, employment and training Support families to apply for benefits and understand their finances Provide advice and information to provide an enabling service Identify and promote opportunities for client involvement Keeping client records accurate, clear, and up to date Since job descriptions cannot be exhaustive, the post holder may be required to undertake other duties, which are broadly in line with the above key responsibilities What We’re Looking For: Understanding of the complex needs of asylum seekers and refugees who have experience trauma Ability to communicate and engage effectively with individuals and families with diverse, specific, cultural and/or complex needs Valid driver's license and access to own vehicle – business insurance will be required for roles involving travel for work There are many great reasons to join our team! Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan Great opportunities for career development and free monthly training sessions from experienced facilitators 27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment (pro-rata for part time staff) 30% staff discount at Julian House charity shops 20% staff discount at Julian House bike workshops For all the fantastic and valuable work you'll be doing makes you eligible for the Blue Light Card which offers amazing discounts on thousands of brands A generous and competitive pension scheme A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted 6 weekly Reflective Practice sessions from objective, external facilitators Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including the interview), please contact us so that we can let you know how we can support you. DBS Checks We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee; the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. Get in touch If you have any questions about the Resettlement & Integration Support Worker role, please get in touch with the team at recruitment@julianhouse.org.uk. We look forward to speaking with you soon! Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!