Who You Are As a Corporate Complaints Officer, you are dedicated to delivering excellent customer service by efficiently resolving disputes. You are a team player who offers guidance to colleagues to ensure high-quality responses to complaints. What the Job Involves This role involves working remotely to deliver a customer-oriented dispute resolution service. It includes ensuring timely, high-quality responses to complaints and providing support and guidance to internal colleagues to help them achieve this goal. The position requires you to contribute and support the efficient delivery of complaints and information services. Skills Excellent communication skills Strong problem-solving abilities Customer-focused mindset Ability to work independently from home Team collaboration skills