Your mission
While you will be employed by PEAC Solutions UK, you will also be working closely with the topi team. The role is a great combination of Berlin FinTech and an established finance company, based in the UK.
Our business is highly reliant on developing excellent relationships at every level with our commercial partners and end customers. We are seeking a Key Account Manager who will build, nurture and maintain these relationships, so that PEAC Solutions becomes the first-choice leasing partner for electronics.
Our commercial partners are complex sales organisations that we need to understand in detail in order to best engage them on PEAC’s leasing offering.
Your Responsibilities
* Build strong rapport with internal departments and Sales Managers of our resellers and other commercial partners to encourage them to offer their customers PEAC’s leasing offerings
* Establish a regular cadence of face‑to‑face meetings, calls and email to ensure we remain top of mind with our partners
* Become an expert in the various sales platform tools (topi; PEAC portal) and train and support the sales employees of our partners in using them
* Be the voice of the customer in internal discussions on product roadmap planning
* Engage with prospective and existing customers to guide them through the application and assessment stages; find fast and efficient solutions for any challenges or problems that arise through the process
* Manage pipeline to aid accurate forecasting and maximising share of wallet
* Maintain the Customer Relationship Management (CRM) system
* Proactively review data to identify trends and drive proposals for timely improvements
* Line management in a changing environment
* Provide our customers with a best‑in‑class service
* Run analysis on customer performance to share with the team and management
Your profile
* You have experience (4+ years) in B2B Key Account Management and can demonstrate proven success in managing key customer relationships, ideally in the areas of e-commerce, finance, or technology
* Excellent communication and presentation skills and can confidently communicate with external and internal stakeholders
* Line management experience with proven ability to adapt to the business needs
* Highly organised, structured manner, maintain an overview of complex projects, and can effectively set priorities
* A good understanding of leasing rates, commissions and basic deal profiles
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