Cardiology Reception Volunteer – Stoke Mandeville Hospital
About this role: At Buckinghamshire Healthcare NHS Trust, we have a simple vision – Safe and Compassionate Care Every Time. Volunteers help to enhance the patient experience and complement the work of paid members of staff.
The Cardiology team at Stoke Mandeville are looking for one volunteer to help on Reception.
Commitment: A minimum of 3 hours a week for a minimum period of 6 months. Monday to Friday from 08.45am until 16.00pm.
What are the key tasks? (non clinical role)
* Greet patients coming to the department, check them off the clinic list and show them to the waiting area
* Be a friendly face and welcoming to patients coming to the department
* Act as a link between patients and clinical teams
What isn’t expected
X Provide counselling and therapy
X Give medical advice
X Administer medication or provide intimate care
What skills, knowledge and experience are helpful in this role?
* Patient and calm manner is essential
* Motivated and enthusiastic
* Always ensures confidentiality
* Ability to work as part of a team
* Flexible
* Friendly and approachable
* Good communication skills
* Good interpersonal skills and able to interact with a diverse range of people
* Would understand and apply CARE values
Essential requirement/commitment:
* Volunteers must be over 18 years.
* All Volunteers will require a DBS check.
* Participation in the training relevant to your role and confidential discussion of any reasonable adjustments required to meet your needs.
* To live our values through your volunteering role.
What will we provide and what you can expect from this opportunity?
* Join an enthusiastic volunteering team of people who want to make a difference, just like you.
* Supervision and support from a dedicated member of staff.
* Learn new skills and develop existing skills.
* Contribute to your personal development and confidence.
* You will be making an important contribution to your local community throughout your volunteering journey at the hospital.
* Annual refresher training.
* The opportunity to demonstrate a wide range of attributes and commitment.
* You can apply online at: http://bttr.im/hoduc
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