Position Overview
Our client is a leading Global FinTech SaaS vendor with a reputation for industry‑leading solutions. You will be joining as they continue to scale their EMEA operation following significant recent investment. The business has over 1,000 people globally, with excellent longevity and a professional and mature working culture.
FinTech solutions are aimed primarily at companies within financial services such as banks, asset finance providers, automotive lenders. They help protect and scale financial organizations by streamlining processes through technology.
In this role you will work with distributed teams to ensure that customer satisfaction is high and that client releases are delivered on time and within budget. You will manage multiple projects concurrently, mostly with existing customers seeking solutions updates and bespoke development. You will manage multiple internal and external stakeholders across projects. Experience with FinTech or finance software project management is highly beneficial.
Responsibilities
* Definition and management of project initiation tasks such as project mandate, resource planning, kickoff meetings, delivery planning, communication plans etc.
* Work with the Service Delivery Manager to ensure support agreements are met and service standards are at the expected level.
* Continually expand understanding of the finance industry and products to better understand customer goals and business drivers.
* Control and monitor timelines, resource allocation, dependencies, budgets, costs, and quality of deliverables.
* Line manage appropriate Business Analysts, setting objectives and reviewing performance.
* Ensure compliance with project delivery governance – e.g., change management, risk & issue management, financial reporting, and status reporting.
* Lead key stakeholder interactions, such as steering group meetings.
* Work daily with delivery teams to ensure planned activities are understood and progressing on track.
* Coordinate with third parties where appropriate to ensure external tasks are tracked and delivered on time, on budget, and at the required level of quality.
* Manage escalations, risks and issues.
About You
* Demonstrable track record as a Project Manager within software delivery with responsibility for budgets up to 2 million.
* 3+ years of experience using a recognized project management methodology.
* Comfortable delivering projects to external clients, and managing both internal and external stakeholders.
* Previous experience delivering projects with delivery teams from multiple geographies and time zones is advantageous.
* Willingness to work away from home and travel to client sites when required.
* Proficient with Microsoft PowerPoint & Excel.
* Previous experience working with financial services or asset finance firms is advantageous.
* Previous experience working with high AOV FinTech solutions is desirable.
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