Proud to serve. Proud to keep justice going. Our Admin Officers play a critical role, providing excellent administrative support and customer service to court users, judiciary, and management. About us HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our court users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We’re looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice. If you are interested in developing a career with a real purpose, please apply. Your role Crown Court Admin Officers are responsible for management of criminal digital files in preparation for hearings involving correspondence and general enquiries. The Crown office handles with enquiries from criminal justice agencies, solicitors, barristers and public via post, email, telephone and face to face. Deal with full range of serious criminal work as well as management of jurors. You will be assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide support to other functions within HMCTS. Your skills and experience · Friendly and approachable manner with excellent customer service skills. · Ability to multitask, whilst working in a fast-paced environment. · Good written and verbal communication skills. · IT proficient with the ability to learn and adapt to different technologies and software packages. · Excellent organisational skills. The successful candidate will undergo Fire Warden training, and you will be expected to support and assist in these duties. Base location - Cardiff Crown Court, The Law Courts, Cathays Park, Cardiff CF10 3PG This is a business-critical role requiring full time hours only.