Overview
Hospital Porter | KIMS Hospital, Maidstone
KIMS Hospital – Kent’s largest independent hospital – is looking for a Guest Services Porter to join our dedicated team. In this varied role, you’ll provide a first-class portering and concierge service that ensures every patient and visitor feels welcome, supported, and cared for.
Responsibilities
* Transporting patients, equipment, stores, pharmaceuticals, specimens, and waste materials.
* Meeting and greeting patients, visitors, consultants, and staff with professionalism and warmth.
* Assisting patients on admission or discharge, explaining facilities and offering support.
* Supporting hospital security by carrying out regular checks and responding to incidents.
* Acting as part of the hospital emergency response team, including cardiac arrest and fire response.
What we’re looking for
* A good standard of general education.
* Excellent customer service skills – polite, articulate, and professional at all times.
* Previous experience as a porter (ideally in a hospital setting).
* Strong communication and interpersonal skills.
* Ability to stay calm and reliable under pressure.
* Organised, proactive, and a strong team player with natural friendliness.
Benefits
* 33 days’ annual leave (including bank holidays)
* Free secure staff parking
* Private health insurance
* Up to 40% off selected KIMS Hospital services
* Employee Assistance Platform
* Discounted gym membership
We are proud to be an equal opportunities and disability confident employer, building a diverse and inclusive workforce that reflects the communities we serve.
Apply today
If you are approachable, reliable, and committed to delivering the very best patient experience, we’d love to hear from you.
For queries, please contact Diane on 01622 237634 or email recruitment@kims.org.uk
All offers of employment are subject to proof of eligibility to work in the UK and a satisfactory DBS check.
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