Overview
We're looking for a Hotel Night Manager to oversee smooth overnight operations. You'll be the main point of contact for guests, ensure excellent service, manage night staff, handle check-ins/out, and maintain safety and security throughout the hotel.
Responsibilities
* Resolve guest issues and coordinate with housekeeping
* Conduct property checks during the night shift
* Complete the night audit and generate nightly reports
* Manage night staff and ensure smooth operational flow overnight
* Handle guest check-ins and check-outs as part of overnight operations
* Maintain safety and security throughout the hotel
Qualifications
* Strong communication and problem-solving skills
* Leadership ability and attention to detail
* Prior hotel front-office or supervisory experience
* A hospitality qualification is desirable
Hours: Weekdays, Weekends
EEO / Benefits
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people
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