We have an opportunity for an enthusiastic Healthcare Assistant (HCA) to join our nursing team. We are a happy, established clinical team looking for the right Healthcare Assistant to join us; someone who is compassionate and has a desire to help patients on a day-to-day basis.
We are seeking an NVQ Level 3 qualified (or equivalent) Healthcare Assistant to join our team. Previous experience with SystmOne in a GP Practice is desirable. We offer a salary depending on experience and NHS pension. This is a part-time position, with 16 hours per week. You will receive training and support to develop your professional career with us.
We require an experienced HCA who can perform all routine tasks and functions of this role. You will work as part of a multidisciplinary clinical team delivering safe, high-quality care.
General Practice experience is desirable but not essential, as training will be provided. We are looking for someone who is organized, self-motivated, a good communicator, and adaptable.
If you are passionate about delivering high-quality healthcare services, we would be very pleased to hear from you.
Main duties of the job
The ideal candidate will have a positive attitude and excellent communication skills. They will work alongside our team of experienced nurses.
Duties include, but are not limited to:
* Undertaking new patient health checks
* Supporting the Practice Nurse with health promotion programmes
* Carrying out baseline observations such as pulse oximetry, blood pressure, temperature, and pulse rate, recording findings accurately
* Facilitating routine and 24-hour BP monitoring, advising patients accordingly
* Undertaking wound care, dressings, and other clinical tasks as required
* Supporting the Practice Nurse with the management of chronic disease clinics
* Carrying out BMI checks
* Acting as a chaperone
* Performing venepuncture
* Administering vaccinations/injections
* Carrying out ECGs
* Ensuring specimens are recorded and ready for onward transportation
* Ensuring all clinical rooms are adequately stocked and prepared
* Monitoring fridges daily
* Ensuring clinical waste is removed from clinical areas and sharps bins replaced in accordance with IPC policy
* Delivering opportunistic health promotion where appropriate
* Participating in practice audits as directed
* Participating in local initiatives to enhance service delivery and patient care
* Supporting and participating in shared learning within the organization
About us
We are a small, friendly GP Practice with around 5,300 patients. Our clinical team includes 3 GP Partners, an Advanced Nurse Practitioner, and a team of Nurses and Healthcare Assistants. We teach Medical Students and are a training Practice for GP Registrars.
Job responsibilities
Main Responsibilities
Supporting the Practice Nurse with health promotion programmes
Carrying out baseline observations such as pulse oximetry, blood pressure, temperature, and pulse rate, recording findings accurately
Facilitating routine and 24-hour BP monitoring, advising patients accordingly
Undertaking wound care, dressings, and other clinical tasks as required
Supporting the Practice Nurse with the management of chronic disease clinics
Carrying out BMI checks as directed
Acting as a chaperone as required
Performing venepuncture
Administering vaccinations/injections
Performing ECGs as requested
Ensuring specimens are recorded and ready for onward transportation
Ensuring all clinical rooms are adequately stocked and prepared for each session
Monitoring fridges daily
Ensuring clinical waste is removed from clinical areas and sharps bins replaced in accordance with IPC policies
Delivering opportunistic health promotion where appropriate
Participating in local initiatives to enhance service delivery and patient care
Generic Responsibilities
All staff at Grimston Medical Centre have a duty to conform to the following:
Equality, Diversity and Inclusion (ED&I)
A positive attitude and proactive approach to ED&I create an environment where all individuals can achieve their full potential. This improves operational effectiveness, is morally right, and is legally required.
Patients and their families have the right to be treated fairly and involved in decisions about their care, with dignity and respect, without discrimination based on age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Patients are responsible for treating others with dignity and respect.
Staff have the right to fair treatment in recruitment and career progression. They should work in an environment that values diversity and promotes equality of opportunity, treating colleagues and patients with dignity and respect.
Safety, Health, Environment and Fire (SHEF)
Grimston Medical Centre is committed to supporting staff health, wellbeing, and safety.
The post holder must manage and assess risks within their areas, ensuring measures are in place to protect staff and patients, and monitor work areas for hazards, complying with health, safety, and security legislation, policies, procedures, and guidelines.
All personnel must take reasonable care of their own health and safety, and cooperate with employers to ensure compliance.
Compliance with the Health and Safety at Work Act 1974, Fire Precautions Workplace Regulations 1999, and other statutory legislation is required.
Confidentiality
We are committed to maintaining confidentiality. Patients entrust us with sensitive information, and it is essential that all staff protect patient privacy and confidentiality at all times.
Quality and Continuous Improvement
All personnel should continually re-examine processes to improve effectiveness and patient care, sharing good practices and participating in investigations and incident reviews.
We promote a culture of continuous improvement and encourage staff suggestions to enhance service delivery.
Staff should interpret national policies into local practice, participate in investigations, and contribute to service improvements.
Induction
We provide a comprehensive induction program, with ongoing support.
Learning and Development
Training is vital to ensure staff have the necessary skills and knowledge. Mandatory training will be provided, and staff are expected to assess their learning needs, undertake development, and share knowledge with the team.
The post holder will mentor team members, disseminate learning, and educate patients, carers, and colleagues.
Collaborative Working
Recognizing the importance of teamwork, staff should manage workloads effectively, support each other, and communicate clearly. Delegation should be appropriate and safe, with success measures agreed upon.
Managing Information
Staff should use technology and software for care management, ensuring accurate coding and record-keeping, and adhere to policies and protocols.
Security
All personnel are responsible for maintaining security, reporting suspicious activity, and safeguarding access controls.
Professional Conduct
Staff should dress appropriately and uphold professional standards.
Person Specification
Qualifications
* Good general education including passes at GCSE or equivalent in English and maths
* NVQ Level 3
Experience
* Experience working with the public
* Experience in a GP Practice
Qualities and Attributes
* Excellent communication and interpersonal skills
* Understanding and adherence to confidentiality
* Judgment, resourcefulness, and common sense
* Ability to work independently and prioritize
* Teamwork and adaptability
* Polished and articulate manner
* Ability to work under pressure and in changing environments
* Initiative and confidentiality adherence
* Experience in Primary Care and with SystmOne
* Proficiency in Microsoft Office
Disclosure and Barring Service Check
This role is subject to DBS checks in accordance with legal requirements.
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