Job Title: Technical Account Manager
Salary: £40,000 – £65,000 per annum
Location: Widnes-based (Hybrid Working Available)
Job Type: Full-Time
Overview:
A well-established engineering business is looking to appoint a Technical Account Manager to manage and grow key customer relationships within the industrial automation sector. This is a commercially focused role suited to someone who understands technical project environments and has a track record of building and expanding client accounts.
About the Role:
Operating from our office in Widnes, the successful candidate will be responsible for managing ongoing customer relationships, supporting the quoting process alongside technical teams, and identifying opportunities for growth – including high-value projects (up to £1M).
Key Responsibilities:
* Manage and develop long-term relationships with existing clients
* Support the commercial side of technical project delivery
* Collaborate with technical managers on proposals, quotations, and client presentations
* Identify and nurture new business opportunities within established accounts
* Track and follow up on leads, tenders, and CRM activity
* Work with marketing and operations to support targeted campaigns and growth strategies
* Represent the business in client meetings, both on-site and remotely
Essential Skills & Experience:
* Previous experience in a customer-facing role within automation, control systems, or industrial engineering
* Strong commercial acumen and a proven track record in account growth
* Comfortable managing high-value projects and navigating complex sales cycles
* Excellent communication, presentation, and interpersonal skills
* Highly organised, self-motivated, and able to work independently
* Familiarity with CRM systems and structured sales processes
Desirable:
* Background in electrical or control engineering
* Experience supporting technical teams or project managers in a sales/commercial capacity
What We Offer:
* Flexible working hours and some remote work
* Supportive and collaborative environment
* On-site parking
* Involvement in regular company events
* 25+ days holiday allowance
Schedule:
* Monday to Friday
* Standard daytime hours (flexitime available)
Application Process:
Interested candidates are encouraged to submit a CV and brief cover note.
All applications will be handled in strict confidence. Employer details will be shared at the appropriate stage.
DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality
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