We are seeking a professional and enthusiastic Administrator to join our Customer Services team in Broadstairs. This is a full-time role suited to someone with proven experience in a fast-paced office environment and a proactive, professional approach.
YOUR RESPONSIBILITIES
* Perform filing, data entry, document preparation, printing and scanning.
* Maintain accurate records and assist with diary management and internal communications.
* Handle incoming calls and emails.
* Prepare reports, spreadsheets, and presentations.
* Monitor and order stationery and literature supplies.
* Manage incoming/outgoing post and deliveries.
* Qualify leads and manage sales opportunities utilising project lead database and company CRM system.
* Process inter-company orders and prepare export documentation.
* Liaise with freight forwarders and track shipments.
* Manage training seminar bookings and logistics including venues, materials, catering, and communications.
* Arrange travel and accommodation bookings, ensuring cost-effectiveness and policy compliance.
* Identify and implement process improvements in collaboration with the Administration Supervisor.
YOUR PROFILE
* Strong administrative background with excellent communication skills
* High proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
* Exceptional attention to detail and time management
* Ability to work independently and respond promptly to requests
Although not essential as training can be provided, the following would be beneficial:
* Experience with international shipping and export documentation
* Event or travel coordination experience
* CRM knowledge (preferably Salesforce)
WHAT WE OFFER
* Competitive salary and contributory pension scheme
* Life Assurance, bike to work scheme and Employee Assistance Programme
* Training and development opportunities.
* Free on-site parking.
* A friendly and supportive team environment
Are you keen to pursue a career in a dynamic international company with a clear mission and strong values? If you’re excited by this opportunity and possess the skills and qualities outlined above, we’d love to hear from you.
Please send a covering letter and CV explaining why we should consider you for this role.
Direct applicants only (no agency)