FJA are recruiting on behalf of a leading service provider in the utilities industry for an experienced to Customer Based Field Technician to strengthen their team. This role is based in North East. Benefits Guaranteed base salary with additional bonus scheme Company van, smartphone, tools, and uniform provided All customer appointments pre-arranged allowing you to focus on service delivery Opportunity to work on a nationally recognised programme with a positive environmental impact Be part of a team with a 96% customer satisfaction rating Customer Based Field Technician role: The role involves delivering free water efficiency visits to households, helping reduce water usage, lower carbon emissions, and save customers money. The project works in partnership with major water utility providers and a wide range of clients across different sectors. Services cover all aspects of water demand management, providing measurable benefits for both clients and their customers. Customer Based Field Technician responsibilities: Visit households to assess plumbing fixtures, install water-saving devices, repair leaks, and provide tailored advice to help reduce water consumption. Carry out water efficiency assessments within customer homes. Install and fit water-saving devices such as taps, showers, and toilets. Measure flow rates, check for leaks, and take meter readings. Accurately record information using a bespoke mobile application. Educate customers on sustainable water use and encourage positive behavioural changes. Deliver excellent customer service and provide feedback on service improvements. Flexibility required, with occasional weekend work. Customer Based Field Technician requirements: City & Guilds Level 2 NVQ in Plumbing (essential) Full UK Driving Licence (essential) GCSEs in Mathematics and English National Water Hygiene Blue Card (preferred training can be provided) Strong communication and customer service skills If you are looking for a fantastic Customer Based Field Technician opportunity and want to work for a leading national contractor with opportunities to progress, then click on the 'apply now button. Due to the high volume of applications, we receive we are not always able to reply to all applications. If you havent heard back from us within 2 weeks, then please accept that your application has been unsuccessful for the role we currently have advertised. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job. Finlay Jude Associates Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers