Overview
As a Cycle Technician at Evans Cycles, you’ll be at the centre of our workshop – delivering high-quality repairs, servicing, and safety checks to keep our customers riding with confidence. You’ll bring technical expertise, a commitment to quality, and a passion for cycling into every repair, while providing clear and friendly advice to customers.
What You’ll Be Doing
* Carrying out a wide range of bicycle repairs including brake adjustments, gear tuning, wheel truing, drivetrain maintenance, and suspension servicing.
* Assembling new bicycles to manufacturer guidelines and ensuring they’re safe and ready for sale.
* Conducting service consultations with customers, diagnosing issues, and providing clear repair recommendations and estimates.
* Supporting customers in selecting the right parts, upgrades, and accessories for their bikes.
* Performing safety inspections to highlight and resolve potential issues.
* Maintaining high standards of quality control so every repair meets our safety and service expectations.
* Organising the workshop, managing spare parts, tools, and stock efficiently.
* Delivering excellent customer service – explaining repairs, offering advice, and ensuring every rider leaves confident in their bike.
Qualifications
* Skilled in bicycle mechanics, with experience repairing a wide range of bike types and componentry.
* Previous workshop experience as a mechanic/technician is highly desirable.
* Strong knowledge of bicycle brands, models, and components.
* Detail-focused with a commitment to quality and safety.
* Confident communicator with great customer service skills.
* Able to work independently and collaboratively within a team.
* Physically able to work on your feet and lift bikes when needed.
* Flexible to work evenings and weekends in line with store hours.
Benefits
* Commission-led bonuses across a wide range of products.
* Monthly Group Rewards & Recognition.
* Access to development courses and national qualifications.
* 40% in-store uniform discount.
* Group-wide 20% discount across all Frasers Group brands.
* Discounted gym membership.
* Ride-To-Work Scheme (eligibility applies).
Since 1921, Evans Cycles has been at the heart of the UK cycling community.
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