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Member services officer

Paisley
Right Way Credit Union Ltd
Service
£28,000 - £35,000 a year
Posted: 21 September
Offer description

We're Hiring: Join Right Way Credit Union's Mission to Empower Communities

Company Description

Right Way Credit Union is a financial co-operative owned by its members. We specialise in savings accounts and low-cost loans services to our members.

Membership is open to individuals who live or work within the West of Scotland, including postcodes PA, G, ML, and KA.

We are committed to providing financial services that benefit its members and the community.


Location:
Paisley based on Site


Apply by:
FRIDAY 29th August 2025

Full time- 35hours per week

Living Wage Employer with Excellent staff benefits.

Are you passionate about community empowerment, ethical finance, and making a real difference in people's lives? At
Right Way Credit Union
, we're more than a financial institution — we're a movement. Backed by over
10,000 members
and
£12 million in assets
, we're expanding our team to support an ambitious 5-year strategy to double down on inclusion, innovation, and local impact.


Why Join RWCU?

* Award-winning social enterprise with a legacy of resilience and community support.
* Focused on
affordable lending, ethical savings
, and
financial education
.
* Proudly serving some of the most economically challenged areas in Scotland, guided by our statutory values:
Thrift, Fair Credit, Mutual Benefit, and Financial Education
.
* Currently undergoing exciting growth through mergers, digital transformation, and product innovation.
* We invest in our staff through SVQ right through to degree level courses.


What We're Looking For

We're recruiting individuals who:

* Are driven by
purpose
, not just profit.
* Have a deep understanding of
community needs
, particularly within the Renfrewshire and Inverclyde regions.
* Want to be part of a
forward-thinking
, inclusive, and collaborative team shaping the future of ethical finance.

RWCU is building towards:

* 25%
membership growth
by 2028
* Launch of new
digital services
and tailored financial products
* Continued expansion across the
PA, ML, KA, and G
postcode areas


Our Motto:
Save, Borrow and Plan for Tomorrow.
Because we're People Helping People
– and you could be one of them.


Apply Today

Let's transform communities together. Visit

or email your CV and covering letter on why you want the job to

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