This role involves but is not limited to: Deliver a high-quality collections process to all fee earners within the business and monitor the effectiveness of the process. Review and manage the level of WIP in the business liaising with relevant fee earners, heads of department and financial management Understand the firm’s billing rules Support the billing write off process and ensure any material amounts are brought to the attention of the Financial Controlle. Work with the Financial Controller in reporting within the case management system to detail the situation on a monthly basis and track progress Requirements: Experience of credit control procedures preferably gain within a law firm Understanding of SRA regulations and regulatory environment Ability to plan and prioritise, produce high quality work while handling multiple projects High levels of accuracy and attention to detail Resilience and ability to challenge appropriately Good working knowledge of Microsoft packages Ability to work under own initiative Strong communication skills Ability to multi-task and meet deadlines Company Core Values: Aspire: To challenge convention, an entrepreneur with energy for change. To be the best that we can be Integrate : Bring together people and systems into a cohesive force Innovate: To creatively evolve our working practices, use our revenue and resources in a virtuous cycle of improving our people, systems and growth Commit: To delivering excellent client experience and working with integrity, investing in long term relationships, creating a strong market position and delivering sustained commercial advantage