Job DescriptionHealthy outcomes start with positive patient experiences.37.5 Hours / various shifts over a 7 day period£12.51 per hour any enhancementsPerksHolidayLocation is North Devon District HospitalCheck your local transport links here:Plan Your Journey | Traveline- the destination you should input is:EX31 4JBPlease take the time to read the attached job descriptionJob IntroductionHealthy outcomes start with positive patient experiences.As aPorterat Sodexo inNorth Devon District Hospital, you'll be an essential part of the hospital's daily operations — safely moving patients, vital equipment, and medical supplies throughout the site.With professionalism and a friendly approach, you'll help reduce the stress of hospital visits for patients, staff, and visitors alike.What you'll do:Allocate all service requests to the duty Service Team.Coordinate services via radio/telephone (e.g. patient and equipment transfers) in line with Sodexo communication policies.Accurately log and manage all requests on the computerised service management system.Deliver professional, polite customer service and follow telephone procedures.Support the Manager with helpdesk administration and provide required reports.Maintain accurate records for accommodation, parking permits, schedules, absence, and KPIs.Monitor and report faults, incidents, and disciplinary matters in line with procedures.Assist with training, induction, system improvements, and general administrative duties as required.What you bring:Physical stamina and ability to walk or stand for extended periodsAwareness of health and safety practices in a hospital settingCalmness under pressure and adaptability to changing tasksAn understanding of confidentiality, emotional resilience, and sensitivity in difficult situationsPrevious experience of office or Administration duties.Knowledge and experience of Microsoft applications.Experience of dealing with public & staff at all levels.Customer care skills.Exemplary turnout and personal presentation standards.Ability to respond quickly to problems.Good literacy skillsAbility to comply with service requirements in line with client policies at all times.Observance of Health and Safety legislation at all timesUndertake training as and when required.High standards of personal hygieneAbility to work independently and as part of a teamWhat we offer:Working at Sodexo isn't just a job — it's a chance to make a difference every day. You'll be part of a supportive team, act with purpose, and thrive in a role where your work matters. We also offer a range of benefits to support you and your loved ones:Mental health and wellbeing resourcesEmployee Assistance Programme (including financial/legal advice & personal support)Free health & wellbeing app with 24/7 virtual GP accessDiscounts on high street brands for you and your familySalary finance tools and financial wellbeing resourcesRetirement savings plan and life insuranceFull training and protective uniform provided.Opportunities to gain experience through learning and development.Cycle to Work scheme & volunteering opportunities.Flexible working and a dynamic team environmentCompetitive payReady to be part of something greater? Apply now and bring your energy, purpose, and passion to Sodexo.We may close this advert early if we receive a high number of applications — so don't wait!About SodexoAt Sodexo, our purpose is to create a better every day for everyone to build a better life for all.As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.We are committed to being an inclusive employer. We are a forces friendly employer.We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities.We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.We're a Disability Confident Leader employer.We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.Clickhereto read more about what we do to promote an inclusive culture.Sodexo Disability, Ability network, So Together, Generations and Origins.