Job Title
Customer Order Management Administrator
Location
Peterborough, England (Hybrid – 3 days onsite)
Contract
6 months (Start Date: May 2026)
Pay
£12.82 per hour (37.5 hours per week, flexible office hours)
Key Responsibilities
* Process customer orders accurately and within set deadlines
* Allocate parts to orders within internal systems
* Prepare and distribute export and shipping documentation
* Maintain and update customer and order data to ensure accuracy
* Carry out data cleansing activities across systems
* Support order lifecycle tasks such as new customer setup and credit/debit processing
* Produce and distribute internal reports
* Provide general administrative support including filing, scanning, and document handling
* Identify and escalate any issues or delays in a timely manner
* Suggest improvements to processes where possible
Performance Expectations
* Achieve a high level of accuracy in order processing
* Process around 24 orders / 90 lines per day
* Complete the majority of service requests within 4 hours
* Develop knowledge across multiple regions
Skills & Experience
* Previous experience in order management or a similar role is beneficial
* Comfortable carrying out repetitive tasks with strong attention to detail
* Good IT skills, including Microsoft Office
* Well organised with the ability to manage workload effectively
* Able to follow processes and work within structured guidelines
Key Competencies
* Results-driven with a focus on meeting targets
* Clear and effective communication skills
* Strong attention to detail and accuracy
* Willingness to learn and develop
* Understanding (or willingness to learn) of order processing and systems
Education
GCSEs (or equivalent) or relevant work experience
Contact
Apply Online. Job Reference: 972501
Contact: Paige Watson
Tel: 0161 874 1645
Email: paige.watson@kinetic-industrial.co.uk
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