Job Description
As a Mortgage Processor, you will provide support to the Mortgage Advisors and customers by accurately assessing new applications against underwriting criteria, following appropriate policies and procedures and ensuring that pipelines are appropriately managed and progressed.
As a Mortgage Processor, we are looking for someone to:
* Accurately process applications from receipt of pack to submission to underwriting, completing information on relevant systems and completing relevant fraud prevention checks
* Provisionally underwrite and package new applications received, providing an initial case assessment and requesting any additional information required to progress to underwriting
* Complete security checks with applicants where required, with a focus on fraud avoidance, ensuring timely investigation, escalation and reporting, to minimise the risk to the business and the customer
* Accurately manage the submission process, ensuring all data entry is accurate completed to ensure a smooth transition to underwriting
* Proactively manage a pipeline of cases, ensuring that information is proactively requested from customers and third parties
* Provide customers and other stakeholders with updates and ensure required information is requested within service levels
Qualifications
* Mortgage processing/administrative experience
* Customer Service experience
* Ability to assess and interpret information supplied e.g. bank statement
* Experience of working in a regulated environment
* Strong communication skills both written and verbal with the ability to prioritise and work to deadlines
Additional Information
If you feel you have some of the skills mentioned above, but not all, please do still apply and we would be happy to have a further discussion with you in regards to your suitability for the role.
Together embraces diversity and inclusion, and are proud to be an equal opportunity workplace. Not only do we welcome difference – we celebrate it, support it and really value our colleagues for who they are. We are committed to building a team that represents a variety of backgrounds, perspectives and skills.
If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Click here for more information on our Recruitment Process
Please note that all successful applicants will undergo relevant employment reference, financial and criminal record checks.