Overview
Tesco Café Front Of House Team Member role at Tesco in Edinburgh, Scotland, United Kingdom. You will provide great service in our café, taking food and drinks orders, maintaining cleanliness, and staying up-to-date with our menu and initiatives. This is a friendly frontline role with opportunities for progression and flexible working options.
Please note that you need to be 18 or over to apply for this role.
You will be responsible for
Whilst specific responsibilities will be dependent upon the changing needs of Tesco as a business, the following provides an overview of the role’s key responsibilities and measures:
* Serving customers quickly, efficiently and with care.
* Resolving customer complaints and relaying information to the Café Manager.
* Maintaining food freshness by following first in, first out (FIFO) stock rotation.
* Adhering to food safety and hygiene regulations while keeping daily records.
* Accepting deliveries and handling the safe storage of food.
* Being aware of and following all operational policies and procedures.
* Clearing and sanitising tables so the café stays clean.
* Ensuring food products are available and standards are maintained.
* Staying up-to-date with business communications and exciting new initiatives.
* Knowing the café’s menu inside out and serving food as intended.
* Preparing hot and cold drinks for customers.
You will need
* A commitment to excellent customer service.
* Knowledge of Health and Safety standards.
* The ability to work efficiently and maintain a clean environment.
Personal
* Comfortable working in a team.
* Great communicator with a proactive attitude.
* Ability to multitask and work well under pressure.
* Confident using your initiative to improve ways of working.
* Good at planning and keeping things organised.
Whats in it for you?
Alongside a fantastic work-life balance, we offer benefits that support you at work and at home. These include, but are not limited to:
* Colleague Clubcard after 3 months service – 10% increasing to 15% after every pay day for a four-day period, off most purchases at Tesco
* Request flexible working from day one
* Retirement savings plan
* Life Assurance
* Access to free wellbeing services with resources to support mind, body and life
* Exclusive deals and discounts website
* Uniform provided and policies to support you for life’s moments
* Holiday starting at 28 days (Including Bank Holidays)
* Access to colleague networks providing a space for colleagues from a range of backgrounds
About Us
With 329 cafés across the country, Tesco Cafés aim to deliver a consistently high standard of customer service and a welcoming, inclusive culture. Tesco is committed to providing a fully inclusive and accessible recruitment process and supports flexible working arrangements where possible.
We’re proud to have been accredited as a Disability Confident Leader. For information on accessibility support, please refer to our recruitment resources.
Note: On occasions when there are high volumes of applicants, some roles may close earlier than the advertised end date. Individual feedback is offered to candidates who attend an interview.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Management and Manufacturing
* Industries: Retail
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