Job Summary
The ideal candidate for this post will be highly motivated with excellent communication skills and the ability to develop professional working relationships with a variety of partners. The post holder will be expected to provide general, operational, HR, financial and projects administrative support, managing the development and implementation of systems and processes to ensure the smooth running of the Primary Care Network. The post holder will be proactive and highly organised with demonstrable experience of the below duties, someone who loves an administrative, fast paced and varied role will be great in this position. This includes providing administrative support to the Integrated Neighbourhood Team (INT) GP when required and ensuring smooth communication between different teams and providers. The role involves proactively supporting patients and staff with complex needs through logistic planning, working closely with general practice teams, external providers and the wider PCN to ensure services are delivered efficiently and experiences improved.
We are looking for 21 hours per week, to cover Monday, Wednesday and Thursday, with an 8:00 am start. There is potential for hybrid working.
Main duties of the job
Organising, diarising and administrating meetings including taking minutes
Ensuring actions log items are progressed
Supporting recruitment and the induction of new members of staff
Compiling PCN-wide communications including management of Website and Social Media information/pages
Compiling data, reports, spreadsheets and presentations as required
Managing the clinical system (SystmOne), managing access, rota's, registering patients, compiling searches and reports
Ensuring financial information is recorded and filed correctly
To communicate risks and issues
Monitoring the PCN Directed Enhanced Service workstreams
Be the first point of contact for the PCN
Liaising with stakeholders
Document Management
General administrative support to PCN Projects, PCN Manager, Clinical Director and the PCN Board
Carry out additional appropriate administrative and operational support as deemed commensurate to the role
Written and verbal communication between PCN practices and other providers and stakeholders
Collate feedback from staff and patients to improve services
Manage the PCN patient reference group, organise and co-facilitate their meetings
Gaining consent of patients to be part of the INT
Assist with preparing reports, audits, service improvement and returns required for PCN contractual obligations
Contribute to the design and improvement of internal administrative workflows
Ensure compliance with information governance, confidentiality and data protection standards
About Us
Spen Health and Wellbeing Primary Care Network is an alliance of seven practices within Cleckheaton, Liversedge and Heckmondwike, working together under the direction of NHS England for the benefit of its collective patient group.
We aim to align and improve services in the area for our 52,400 registered patients. Our patients are placed at the centre of our care and service delivery. The Board is comprised of GPs and Practice Managers from our seven practices - Brookroyd Surgery, Cleckheaton Group Practice, Cook Lane, The Greenway Medical Practice, Liversedge Health Centre, Parkview Surgery and Undercliffe Surgery.
You will work across the PCN practices.
You will initially be employed by Curo Health Federation.
Details
Date posted
10 February 2026
Pay scheme
Other
Salary
Depending on experience up to Band 4, dependent on experience
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
A
Job locations
16 Union Street
Heckmondwike
West Yorkshire
WF16 0HH
Job Description
Job responsibilities
See Job summary,which is not exhaustive and may be adjusted periodically after review and consultation.
Job Description
Job responsibilities
See Job summary,which is not exhaustive and may be adjusted periodically after review and consultation.
Person Specification
Qualifications
Essential
GCSE Grade A-C in Maths & English or Functional Skills level 2 NVQ 3 Business Administration or equivalent experience
Willingness to undertake additional training relevant to role
Desirable
Administration or project management related formal training or qualification
Experience
Essential
Excellent organisational and time management skills
Experience of delivering a range of administrative tasks to a high and accurate standard
Experience of creating high quality documentation for information and meetings
Experience of communicating with a range of stakeholders including clinicians, with excellent writing, data entry and presentation skills
Ability to work under pressure, using own initiative
Adherence to and understanding of confidentiality
Excellent attendance and punctuality record
Knowledge and experience of working in a primary care setting
Experience using SystmOne
Experience of working within an administration / project support role
Experience of taking minutes in meetings and recording actions
Experience of data management and reporting
Proficient in the use of a range of Microsoft Office applications
Management of social media and communications
Desirable
Experience of projects administration
Experience of virtual online meetings
Understanding of Primary Care Networks
Other
Essential
A positive and can-do attitude
Friendly and approachable nature
Flexible
Resilient
Skills/Competencies
Essential
Excellent communication skills - written, over the phone and face to face
Proactive and able to work independently, using own initiative
The ability to work to deadlines calmly
The ability to organise competing priorities
Detail orientated
Person Specification
Essential
Excellent communication skills - written, over the phone and face to face
Proactive and able to work independently, using own initiative
The ability to work to deadlines calmly
The ability to organise competing priorities
Detail orientated
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Spen Health & Wellbeing Primary Care Network
Address
16 Union Street
Heckmondwike
West Yorkshire
WF16 0HH
Employer's website
(Opens in a new tab)
Employer details
Employer name
Spen Health & Wellbeing Primary Care Network
Address
16 Union Street
Heckmondwike
West Yorkshire
WF16 0HH
Employer's website
(Opens in a new tab)
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