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Concierge Call Handler - Colchester, Colchester
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Client:
Location:
Colchester, United Kingdom
Job Category:
Hospitality
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EU work permit required:
Yes
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Job Reference:
5471033681b2
Job Views:
5
Posted:
05.05.2025
Expiry Date:
19.06.2025
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Job Description:
Overview
As a member of our concierge team, your responsibilities will include:
* Handling a high volume of inbound and outbound contacts via calls, webchat, and email.
* Registering client details and forwarding them to relevant in-branch teams to arrange viewings.
* Booking property valuations.
* Completing various administrative tasks for our network of branches including data input.
* Collaborating with your team to achieve success and maintain consistently high service standards.
Candidate Requirements:
To excel in this role, you should answer "yes" to the following statements:
* I am a highly self-motivated, ambitious, target-driven individual who can work independently and adapt to changing situations.
* I possess excellent telephone etiquette.
* I am resilient and can work effectively under pressure and within deadlines.
* I thrive in competitive environments.
* I have exceptional organisational and time management skills.
* I am proficient in computer usage, with excellent keyboard skills.
* I have a proven track record of delivering outstanding customer service.
Video Testimonials:
Hear from some of our current staff members by clicking on the following link:
Rewards:
* Competitive basic salary ranging from £23,000 to £24,000 per year, depending on sales experience.
* Uncapped commission scheme in addition to the basic salary.
* Participation in the company Elevate scheme.
* Dedicated training from day one, with ongoing coaching and development opportunities to advance your career at Spicerhaart.
How to Apply:
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