We're looking for a detail-oriented and proactive Client Onboarding Administrator to join our Risk & Compliance team in Bournemouth. This is a fantastic opportunity to play a vital role in ensuring new and existing clients are onboarded efficiently and in line with regulatory requirements, while supporting the firm's commitment to compliance and client care.
About the Role
As a Client Onboarding Administrator, you'll be an integral part of the compliance function, helping to process new business, conduct due diligence, and maintain robust systems and controls to manage AML (Anti-Money Laundering) risks. Working closely with the Compliance Manager and MLCO, you'll support the delivery of effective risk management while helping to protect the firm and its clients.
Your responsibilities will include:
* Validating client instructions and setting up new client and matter files.
* Conducting client due diligence (CDD) checks and ensuring records are up to date.
* Liaising with internal teams and external parties to gather and verify information.
* Supporting the maintenance of AML policies, controls, and procedures.
* Assisting with the preparation of reports for the board on AML matters.
* Maintaining logs and records relating to high-risk clients, suspicious activity, and investigations.
* Escalating potential breaches and supporting ongoing monitoring processes.
* Taking on additional administrative and compliance tasks as required.
What We're Looking For
* Ideally educated to degree level, though relevant experience will also be considered.
* Previous experience in a professional services or law firm environment (advantageous but not essential).
* Strong organisational and time management skills, with the ability to work under pressure.
* Proficiency in Microsoft Office and confidence in learning new IT systems.
* Excellent interpersonal and communication skills, with a professional and discreet approach.
* A process-driven, analytical mindset and a pragmatic approach to problem solving.
* The ability to work independently as well as collaboratively as part of a team.
What We Offer
* Competitive salary and benefits package.
* 22 days' holiday plus bank holidays (increasing with length of service).
* Pension scheme and life assurance (3 x annual salary).
* Access to flexible benefits.
* Opportunities to develop your skills and experience within a collaborative team.
* A supportive, professional, and inclusive working environment.
If you're reliable, analytical, and motivated to make an impact in compliance and client onboarding, we'd love to hear from you.