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Overview
Our stores are fast-paced environments where no two days are the same and food is our passion. As one of our Online Assistants, you’ll deliver a joyful shopping experience for our online customers, so they get everything they shopped at Sainsbury’s for.
Responsibilities
* Picking and selecting the best quality products on the shop floor that online customers have ordered ready for delivery to their doorsteps, or providing substitutions where products are out of stock
* Using a handset to plan your route around the store, and manage what you need to select and how long you have to complete each shop
* Working behind the scenes dealing with customer queries, processing orders and helping to load the vans for our Home Delivery Drivers
* Always ready to serve customers, support with any questions, and proactively offer help
* Build knowledge about products, services and promotions to provide recommendations
* Work flexibly across the store as required
Qualifications / Eligibility
* You must be above the school-leaver age in your country (School leaving age - GOV.UK)
* If shifts cover hours earlier than 6am or later than 11pm, you will need to be at least 18 years of age
* You must have Right to Work eligibility in the UK
What makes a great Sainsbury’s Colleague
* Happy with early morning starts (many shifts start around 4am) and comfortable in a fast-paced, physical environment
* Friendly and welcoming with enthusiasm for helping customers
* Ability to use initiative, solve problems and take responsibility for tasks
* Flexible, eager to learn and capable of working across the store with training in various skills
* Comfortable learning to use new digital tools and technology and able to move shopping containers up to 15kg
* Attention to detail and a focus on creating the best shopping experience
Benefits
* Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, rising to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day
* Free food and hot drinks provided for colleagues in all stores
* Generous holiday entitlement based on hours worked, plus maternity and paternity leave
* Pension – employer contributions matched between 4-7.5%
* Sainsbury’s share schemes – buy shares at discounted prices
* Shopping discounts – gym memberships, restaurants, holidays, vouchers and more
* Wellbeing support – including free access to the Employee Assistance Programme
Please note that vacancies may close quickly, so we encourage candidates to apply at their earliest convenience.
An inclusive place to work and shop We are committed to being an inclusive retailer where every colleague can reach their potential and every customer feels welcome. We offer diverse development opportunities, mentorship, training, and career progression pathways. If you would like to learn more about our inclusivity commitment, please review our information here. If you require any reasonable adjustments during the application or interview stages, please let us know and we will support you.
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