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Emergency dental service receptionist

Haywards Heath
Permanent
Sussex Community NHS Foundation Trust
Service receptionist
Posted: 18 December
Offer description

Job Overview

Represent the Dental Team at their clinic in a professional manner at all times. This is a front‑of‑house position that requires someone who can work under pressure. Participate in annual performance reviews and regular supervision.


Responsibilities

* Represent the Dental Team at their clinic in a professional manner at all times.
* Work under pressure as a front‑of‑house team member.
* Participate in annual performance reviews and regular supervision.
* Ensure all patients' records, both in paper form and electronically, are kept up to date, stored correctly, and filed for confidentiality purposes, following the Data Protection Act.
* Ensure that every patient completes a medical history form.
* Advise daytime staff of any relevant issues by using the communications book.
* Attend mandatory Basic Life Support training to be competent to provide or give advice in the event of a medical emergency.


Qualifications

* Secondary level education with literacy and numeracy skills to GCSE level or equivalent.
* Flexibility to cover evenings, weekends, and bank holidays, with sessions from 5.30 pm to 10 pm on Monday evenings and 08.30 am to 01 pm on weekends and bank holidays.
* Well‑organised, able to prioritise and work on own initiative without direct supervision, while enjoying teamwork to provide excellent patient care.


Why Work for Us

* Positive 2023 NHS Staff Survey results, highlighting compassionate leadership and well‑being.
* Varied environments: community hospitals, patients' homes, and bases across Sussex.
* Flexible working options: part‑time, flexi‑time, annualised hours, and flexi‑retirement.
* Excellent training, development, and research opportunities.
* Cost‑effective workplace nurseries in Crawley, Hove, and Brighton.
* Active EMBRACE, Disability & Well‑being, LGBTQIA+, and Religion & Belief network.
* Level 3 Disability Confident Leader and Veteran Aware Trust.
* Beautiful Sussex location near the South Downs and coast.


Values

Our values—Compassionate Care, Working Together, Achieving Ambitions, Delivering Excellence—guide everything we do.

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Emergency dental service receptionist
Haywards Heath
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