Overview
We're passionate about looking after our customers. Are you? If so, we could be a great fit! We have an exciting opportunity to lead the hard‑working and successful Oxford, Gloucestershire and Wiltshire SME Trading Team. You'll build powerful networks to support the team to bring the whole bank to customers and will mentor, develop and support your team to be the most capable and effective they can be for our clients. You'll have a key external focus too, being a positive ambassador for the Group in the market. Our Relationship Management division has a rich heritage of supporting businesses and the economic prosperity of the nation, passionate about businesses and those with strong links across the area. We provide customers with the support they need to help them grow, handle risk, and improve efficiency, and we continue to invest in our relationship teams and deepen our product expertise to deliver a first‑class service.
Responsibilities
* As a member of SME South Commercial Coverage Leadership Team, contribute to the strategic leadership and planning of the sector. Collaborate with other senior staff members.
* Through inspiring leadership and promotion of Equal Opportunities, motivate, develop, mentor and appraise team members, ensuring individual and collective performance delivers ambitious business goals.
* Develop the capability of the Relationship team by applying specialist knowledge to support them in all aspects of their work. This includes helping them develop local business plans and manage their client portfolios to ensure full adherence to all policy and compliance requirements.
* Provide oversight in developing, structuring, and assessing client proposals to meet customer requirements, finding opportunities to further develop income, and supporting implementation of appropriate solutions.
* Regularly evaluate the team's performance against business objectives, including the supervision of regulated products, recognizing individual and team achievements, and taking corrective action where appropriate.
* Provide the appropriate support to the relationship management of clients and introducers across client segments, ensuring effective response to their business needs. Regularly interact with complex clients at MDs, FDs and Boards of Directors level.
* Elevate the bank's standing in the local community and market by working with diverse partners, including influential high‑value clients, to encourage the development of new business opportunities.
Qualifications
* Highly proficient at building and maintaining positive relationships with external professionals.
* Specialist credit and trading sector knowledge along with a track record delivering excellent client experiences. At least 2 years of experience in a Commercial Banking environment.
* Experience leading and developing a high‑performing team.
Benefits
* A generous pension contribution of up to 15%
* An annual performance‑related bonus
* Share schemes including free shares
* Benefits you can adapt to your lifestyle, such as discounted shopping
* 30 days’ holiday, with bank holidays on top
* A range of wellbeing initiatives and generous parental leave policies
We are an equal‑opportunities employer and encourage applications from all backgrounds, including those with disabilities or long‑term health needs. We are a disability confident leader and will provide reasonable adjustments throughout the recruitment process.
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