Customer Service Call Handling Customer Engagement Talent Guardian are excited to announced that we are currently recruiting for a professional Customer Service Executive for our valued client based in Southampton. Key Responsibilities: Respond promptly to customer inquiries Provide comprehensive and high-quality solutions to ensure swift resolution of queries Adhere strictly to company protocols for seamless handling of returns, exchanges, and other customer interactions Flexibly work shifts, including evenings and weekends, to accommodate customer needs Quickly adapt to evolving processes and procedural changes Skills Required: A strong background in Customer Service or working in a call-handling environment Strong attention to detail thrive on helping customers get the answers they need, following processes, and ensuring efficiency Positivity and creative thinking are a must What We Offer: Flexible shift patterns Hybrid work model allowing evening and weekend shifts from home 27 days annual leave, plus bank holidays Pension contributions Free on-site parking Well-stocked office kitchen with a variety of refreshments Perks You'll Enjoy: Casual dress code Family and friends discount on products Relaxed and friendly company culture Unique opportunity with a rapidly growing company poised for global expansion Regular team social events and product testing opportunities