Location: UK – office based preferred (hybrid considered)
Reports to: Founder / Group CEO
Type: Full-time
About the Group
We operate a group of established and growing businesses across multiple verticals including:
* Ecommerce (Shopify, Amazon, eBay)
* B2B wholesale
* A UK-based digital tax rebate platform operating via both website and mobile app
* New digital and ecommerce product launches
We are focused on improving execution, systems, and scalable growth.
The Role
This is a senior, hands‑on role combining growth, digital execution, and systems ownership.
You will be responsible for:
* Driving growth across multiple brands and platforms
* Improving website and app performance
* Managing and developing the in‑house marketing team
* Streamlining digital tools, workflows, and reporting (particularly Monday.com)
* Reducing complexity and improving visibility across digital operations
You will work closely with the founder but will be trusted to own delivery.
Key Responsibilities
Growth & Performance
* Own growth strategy across ecommerce, digital platforms, and the TaxPro app
* Improve performance across paid media, SEO, CRO, marketplaces, and app funnels
* Translate commercial goals into clear execution plans
* Track, analyse, and report performance against KPIs
Websites, Apps & Digital Platforms
* Own performance of:
o Shopify and WordPress websites
o The TaxPro web platform and mobile app
* Improve:
o Conversion rates
o Speed and usability
o Work with developers to prioritise improvements and releases
o Act as the commercial and operational bridge between product, marketing, and development
(This is not a coding role, but you must be comfortable managing technical platforms and developers.)
Digital Systems & IT (Core Part of the Role)
You will act as the owner of our digital operating system across all businesses.
This includes:
* Restructuring and streamlining Monday.com across the group
* Designing clean, simple boards for:
o KPIs and targets
o Team performance
o Product and website roadmaps
* Reducing duplication, noise, and over‑engineered workflows
* Ensuring dashboards are useful for real management decisions
This role suits someone who enjoys bringing order to complexity.
* Line‑manage the in‑house marketing and design team
* Set clear objectives, KPIs, and priorities
* Improve output quality, accountability, and focus
* Support development while ensuring performance standards are met
* Manage external agencies, developers, and freelancers
* Assess performance and value for money
* Reduce agency reliance where internal or streamlined solutions make sense
New Projects & Launches
* Support the launch of new websites, apps, and digital products
* Ensure launches are structured, measured, and commercially sound
Who We’re Looking For
* Strong experience in ecommerce or digital growth
* Hands‑on experience with Shopify
* Comfortable managing websites, apps, and digital platforms
* Strong systems mindset (Monday.com, CRMs, analytics tools)
* Commercially minded and detail‑oriented
* Confident managing teams and improving structure without bureaucracy
Ideal Background
* Head of Ecommerce
* Digital Growth Manager
* Digital Operations / Systems–focused marketer
* Someone who enjoys fixing messy systems and processes
What This Role Is (and Isn’t)
This role is:
* Practical and outcome‑focused
* Embedded in the business
* Systems- and performance‑led
This role is not:
* A pure brand or content role
Working Style
* UK office presence preferred
* Hybrid working supported once embedded
* Fast‑moving, founder‑led environment
* High autonomy with real responsibility
Why Join
* Work across multiple established and growing businesses
* Exposure to ecommerce, apps, and digital platforms
* Opportunity to shape systems at group level
* Direct access to decision‑making
* Clear scope to grow into a broader leadership role
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