Are you someone who can plan, organise and think ahead? Do you enjoy solving problems, leading a team and achieving goals?
Sandal Huddersfield is currently looking to recruit a Service Controller. The importance of this key role is paramount to Sandal; being one of the largest privately owned BMW/MINI Retailers in the area, our aim is to deliver a premium service to our customers.
We’re looking for a logical, analytical thinker to bring their energy and attention to detail to this new role, someone who is naturally results and outcomes focused to deliver the best experience possible for our customers.
Reporting directly to the Service Manager you will be responsible for:
1. Monitoring and maintaining operating systems and standards
2. Ensuring our business potential is maximised
3. Improving Customer Satisfaction levels.
4. Coaching and developing members of the Service Department.
The Service Department at Sandal Huddersfield is a fast moving facility with a 20 bay Workshop, Bodyshop, Tyre Bay, Valet Bay and MOT facility. We are looking for a candidate to add value and to contribute to the ongoing success of company. You will be a confident professional who has an ability to organise their team. By offering solutions and advice you will maintain good levels of communication within the Sandal Group.
The primary focus is to support the Service Manager drive forward customer service levels and sales performance. This is a great opportunity for an existing Assistant Service Manager, or an established Senior Service Advisor, who is determined to test and prove themselves for the next step in their career with a prestige brand.
We will provide an in-depth training programme that will allow the successful candidate to take charge of key areas of the department, organising their staff and ensuring that our business objectives are achieved.
We offer:
5. An attractive salary with bonuses
6. 24 days annual leave (plus bank holidays), which increases with your length of service up to 26 days
7. An extra paid day off for your birthday
8. A pension scheme
9. Access to a car benefit scheme
Previous retail motor industry experience, at dealership level is essential, as is a full driving licence.
If you are an enthusiastic, organised, and professional person who feels that you would excel in this dynamic environment, please write with a full CV, covering letter stating why you should be considered for this key role and detail of your notice period.