Job Description
Our National Telesales and Direct Sales Manager is currently recruiting for a first class to join their highly experienced Telesales team based at our Head Office in Smethwick.
As a Telesales Executive your primary accountability will be to maximise sales opportunities by generating high quality prospect appointments for our Field Sales Executives (FSE’s)
Key responsibilities of this role will include:
1. Generate appointments for the FSE’s by:Identifying new business opportunitiesGathering comprehensive information relating to the potential new business opportunity and updating SalesforceContacting potential customers to gain commitment to an appointment
2. Achieve daily and weekly targets
3. Maintain accurate and timely records of the prospect’s shipping requirements and contact details
4. Update and maintain all internal systems
5. Liaise with FSE’s and Sales Managers
6. Promote Company products and services along with the benefits to potential customers
Qualifications
To excel in this role you will ideally need to have prior outbound calling experience either Business to Business or Business to Consumer. Outstanding communication skills both verbal and written are essential. We will also expect you to have;
7. Strong telephone manner
8. High attention to detail and organisation skills
9. Excellent listening skills
10. Knowledge of navigating CRM systems or databases
11. Self motivated and resilient
12. Target driven and the ability to engage with key decision makers
13. Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability.
Additional Information
We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…
14. Holiday trading
15. Enhanced maternity and paternity package
16. Free life assurance of 4 x salary on joining the pension scheme
17. Free onsite car parking for all employees
18. Health Kiosks visiting every location
19. Vitality at Work
20. Discounted shopping from ’s of retailers including up to 5% off supermarket shopping
21. Milestone Days off to celebrate with your family and friends
22. Free eye tests and support with the cost of glasses