Hours of Work: 37.5 hours per week – Monday – Friday 09:00-17:00 with some flexibility
Contract: Fixed term until March 2026
The Wallich is a leading homelessness and rough sleeping charity in Wales. For more information about our innovative work to support people across the country, visit The Wallich website. Find out about Wales' leading homelessness charity, The Wallich
Project Description
The service operates across Wrexham to assist in the prevention of homelessness due to family breakdown, landlord and tenant disputes and neighbour disputes. The service works with people to provide an appropriate level of service which reduces vulnerability and the risk of homelessness when family breakdown occurs. The service works within people's homes or in the community depending on the requirement of each case. The service is funded through the Housing Support Grant and is required to meet Key Performance Indicators agreed with the Welsh Government.
Purpose of Role
To coordinate and provide a conflict resolution service that enables and empowers individuals to address disputes, housing, and/or personal difficulties and improve their ability to maintain their accommodation. The service will not create or increase dependence. It will 'do with' rather than 'do for.' The service will help people resolve situations which they have through family issues, antisocial behaviour, or landlord issues.
This role is subject to an Enhanced DBS disclosure.
Please note: Driving Licence and use of a vehicle is Essential
We are not utilising agencies with this role and kindly ask that agencies do not approach to assist us with this vacancy.
Follow the link below to view the full job description and person specification. Please refer to this information when completing your CV and Cover Letter; see our Application Guidance page for tips on what to include:
Job Description Link
Employee Benefits
Closing date for this vacancy is 29th September 2025 at 09:00am.
The Wallich reserves the right to close this vacancy early should sufficient applications be received. Therefore, we encourage early applications to ensure consideration.
At The Wallich, we're fully committed to supporting and improving Equity, Diversity and Inclusion to ensure we're the best community we can be. There is always still room to evolve and improve and we are striving to create an environment where all staff can bring their authentic selves to the workplace. We welcome and encourage applications from all backgrounds and if you would like any support with your application or to discuss any adjustments that you may require, please contact or call