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Department: Account Management
Job Type: Full time
Contract Type: Permanent
At Whiteoaks International, we deliver performance PR that drives measurable results. As an Account Director, you'll play a pivotal role in shaping and leading campaigns that generate tangible business outcomes for our clients, with a particular focus on demonstrating the true impact of PR, content, and digital strategies. This is your chance to work with industry leaders, shaping strategies that not only engage audiences but also improve revenue and client satisfaction.
Account Director Responsibilities:
• Lead high-impact PR campaigns with measurable results, focusing on performance-driven outcomes and ensuring client satisfaction.
• Build and maintain strategic client relationships, providing insight and guidance across PR, content, digital, and social media.
• Take ownership of client communication, ensuring seamless service delivery at all levels.
• Collaborate with Account Managers to set clear KPIs, deadlines, and service agreements, driving team performance.
• Mentor the media leads within the team to achieve outstanding results across key media titles.
• Partner with the CCO to expand existing accounts, identify upsell opportunities, and lead client renewals, while managing resource allocation and forecasting.
Account Director Requirements:
• A strong background in B2B PR, particularly within the technology sector (preferred).
• Proven track record in leading teams and managing large, complex campaigns, ensuring SLAs and client expectations are met.
• Exceptional skills in providing senior counsel and strategic guidance to clients, with the ability to drive results and build long-lasting relationships.
• Demonstrable experience in growing client accounts, identifying opportunities for upsell, and ensuring client satisfaction.
• Strong leadership and people management skills, with the ability to inspire, motivate, and mentor your team.
Why Whiteoaks International?
At Whiteoaks, we focus on impact and results - our clients trust us to deliver PR strategies that drive business growth. As the UK’s leading B2B tech PR agency, we work with clients in the retail, fintech, enterprise IT, and security sectors to create campaigns that generate real-world outcomes.
As an employee-owned business, you’ll have a direct role in the success of the agency. You'll also benefit financially from our collective success.
You may also have experience in the following roles: Senior Account Manager, Client Services Director, PR Director, Communications Director, Marketing Director, Brand Manager, Digital Marketing Manager, Content Marketing Manager, Social Media Manager, Campaign Manager, Business Development Manager, etc.
REF-222 050
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Marketing
* Industries
Public Relations and Communications Services
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