* Location: Nottingham office – minimum three days per week at the office.
* Permanent: 35 hours per week.
Make a real difference to life after brain injury. Join us as Headway’s Fundraising Coordinator and be part of a dynamic, forward‑thinking fundraising team that raises vital funds and increases national visibility.
Headway UK – the brain injury association, supports thousands of people every year. The Fundraising Coordinator plays a central support role across the Fundraising Team, providing high‑quality income, operational and stewardship support, with specialist activities for corporate, community and events fundraising.
You will:
* Be the first point of contact between fundraisers and Headway UK, helping to build initial relationships.
* Ensure effective income management working closely with the Finance Team.
* Help deliver supporter stewardship, welcoming and thanking our community, challenge events and individual supporters.
* Support the Corporate Partnerships Manager, helping with our Corporate Membership and building our new business prospect pipeline.
* Attend key events, alongside the Events Team, including at the London Marathon, London Landmarks Half Marathon, Great North Run and our Annual Awards.
* Represent Headway at community events, ensuring our supporters receive the best possible experience.
We would love to hear from you if you have:
* Experience working in a fundraising or customer care/administration environment.
* Experience in managing queries and delivering a high standard of stewardship to all stakeholders.
* Strong organisational skills and the ability to manage multiple projects.
* Excellent communication and relationship building skills.
* Excellent numeracy skills and proficiency with Excel and similar systems.
* Understanding of fundraising principles and supporter engagement.
* Pro‑active individual who likes working collaboratively.
* Proficiency in working with databases and CRM platforms.
* A commitment to safeguarding, equality, and Headway’s values.
Benefits:
* Pension – You will be automatically enrolled into the People’s Pension, with Headway contributing between 3–6% dependant on your contributions.
* Occupational Sick Pay Scheme – Increasing with length of service.
* Death in Service Benefit – You’ll have the security of knowing if anything happens to you your loved ones will be provided for.
* Remote working – For the majority of our roles we can facilitate hybrid working.
* Flexible working arrangements to promote well‑being.
* 24/7 Employee Assistance Programme including access to counselling services.
* Eye Test Vouchers.
* Mental Health First Aiders.
* 25 days leave incrementally increasing to 30 days based on service plus Bank Holidays.
* Access to shopping and lifestyle benefits and discounts through our IMHR Plus Privilege membership.
Safeguarding
At Headway UK we are committed to the safeguarding and welfare of vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow best practice as set out within the Care Act 2014. All successful applicants will be subject to safer recruiting procedures and will be required to complete mandatory pre‑employment checks including a DBS check and two satisfactory references.
Equality, Diversity & Inclusion
We recognise, value and champion diversity and inclusion. We want to ensure our staff population reflects the diverse service users that we support. For us diversity and inclusion is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds. Inclusion means providing the people we recruit with opportunities and valuing everyone’s contributions and perspectives.
We are also committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee.
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