--About Us--
Fulfillment Goods UK is an ambitious and fast-growing technology business based on the Medway City Estate. We pride ourselves on being dynamic, adaptable, and forward-thinking.
Our workplace offers:
* A modern, professional office environment
* Clear paths for career growth and development
* Opportunities to take on new responsibilities as we expand
We are currently seeking a motivated Ecommerce & Account Management Specialist to support the continued growth of our online retail operations.
--Role Overview--
This position involves overseeing daily activities across our ecommerce platforms, including Amazon, eBay, OnBuy, and Shopify. You will be hands-on with product listings, pricing, customer engagement, order fulfilment, and performance tracking. The right candidate will bring strong knowledge of digital retail trends, an eye for detail, and a proactive approach to problem-solving.
--Key Responsibilities--
* Manage and update online product listings across Amazon, eBay, OnBuy, and Shopify
* Monitor store performance and analyse data to improve sales and customer experience
* Implement SEO and content improvements to increase visibility and conversion rates
* Develop promotional strategies to grow customer engagement and revenue
* Handle customer queries and resolve issues efficiently
* Process and dispatch orders, including returns management and supplier liaison
* Assist in refining customer service processes and best practices
--Skills & Experience--
* Ability to work independently and take initiative
* Confident with Microsoft Office tools, especially Excel
* Strong written and verbal communication skills
* Previous experience selling through ecommerce platforms such as Amazon, eBay, Shopify, Wix, Etsy, Vinted, or Depop is preferred
* Highly organised with a problem-solving mindset
--Position Details--
* Pay: £13 per hour
* Hours: 21 hours per week
* Schedule: Monday, Tuesday, Thursday (9am–5pm)
* Contract: Part-time (with two full-time vacancies also available)
This is an excellent opportunity to join a rapidly scaling company and develop your career in the ecommerce industry.
Job Type: Part-time
Pay: £13.00 per hour
Benefits:
* Casual dress
* Company pension
* Employee discount
* Flexitime
* Free parking
* On-site parking
Work Location: In person