Job Description
Dynamite Recruitment is delighted to be recruiting a Customer Service Advisor to join a successful, award-winning Financial Services business based in Southampton! \nThis is an exciting opportunity for an individual to develop and progress their career within a fast-growing, vibrant team! The focus of this role is to be the first point of contact for clients and third parties, to assist with queries and pass over to the correct team when needed. its a lovely role where you can use your personality zand enjoy conversation with customers on a daily basis. \n \nDuties of the Customer Service Administrator:\n \nCommunicating with customers over the phone, via online methods, such as text, emails and web chat \nResponding to all communication matters promptly \nCommunicating with other third parties when required and internal teams \nProcessing admin tasks, keeping all systems updated with relevant information \nOther adhoc duties will be required from time to time Experience needed:\n \nAny experience from backgrounds such as retail and hospitality is considered \nOffice-based Loans / Financial services / admin/customer service experience is desirable!
\nAny experience within a financial services setting is hugely desirable \nBeing PC literate with a good understanding of the Microsoft package \nBe highly motivated with a can-do attitude. Salary: £23,500 to £28,000 P/A (Higher end must have experience in financial services)\nLocation: Central Southampton \nHours: 37.5 hours per week. Shifts between 8am - 8pm & one saturday short shift per month 9am-2pm\n\nFull training provided \nInterviews taking place ASAP\n \nPlease contact Tegan a Dynamite Recruitment for more information