About Disability Snowsport UK (DSUK)
Disability Snowsport UK is the UK’s leading adaptive snowsport charity, with a team of staff and instructors based across the country from Hemel Hempstead to Cairngorm.
Our vision is of mountains and ski slopes free from barriers, where disabled people can learn and take part alongside family, friends and peers. It’s our mission to make snowsport accessible for everyone; regardless of disability, injury or experience.
This role is to work with the finance manager, snowsport schools and colleagues in a busy and friendly environment. Hybrid working arrangement to be agreed.
The primary purpose of the job is to work with our bookings system and accounts to ensure all clients and member lessons are well organised, payments are secured and processed. And everyone has the information they need to have a successful booking.
Key responsibilities
1. Reviewing and updating systems for Snowsport School lesson bookings.
2. Sorting post and banking.
3. Manage “bookings” telephone enquiries.
4. Manage email enquiries for bookings and customer liaison.
5. Update and maintain client information on all platforms as required.
6. Assist Finance Manager with monthly reconciliations of customer and supplier accounts, issuing statements.
7. Take customer payments for lessons via telephone as required.
8. Provide administrative cover to membership and holidays as required.
9. Assist team with system improvement and efficiency projects.
10. Assist Snowsport schools with reporting from bookings system.
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