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Lettings & operations coordinator

Liverpool (Merseyside)
Cosi Living
Operations coordinator
Posted: 2 February
Offer description

Who we are & who we’re looking for:

Cosi Living is an award winning, growing, property management company specialising in shared living across Liverpool for both students and professionals. We’re not your typical lettings agency... We move fast, care about getting the details right, and we’re building something that lasts.

We’re looking for a well organised and proactive team member to help run our lettings and day-to-day operations. This role sits at the heart of our business, helping deliver a smooth experience for both tenants and landlords. We want to work with someone who believes every problem has a solution. Someone resourceful, practical, and confident using their own initiative.

If you’re looking to join a fun, creative team, who cares about culture, and values, Cosi is for you.

Property experience is preferred but not required.

What you’ll be doing:

* Writing and managing property adverts
* Booking and coordinating viewings
* Supporting the onboarding of new tenants
* Liaising with tenants across email, phone, and portals
* Logging and chasing rent payments and deposits
* Ordering certificates and keeping compliance in check
* Ensuring incoming enquiries are triaged correctly and passed to the right team
* Supporting portfolio managers with inspections, viewings, and check-ins
* Owning tenant communications, including writing and scheduling email campaigns and updates

Who This Role Suits

* Organised and detail focused
* Comfortable managing multiple tasks at once
* Clear and professional communicator
* Proactive and reliable
* Someone who enjoys being trusted with responsibility and seeing the impact of their work day to day

Details:

* Monday - Friday 9am - 5pm
* Full time, based in our Liverpool HQ - 308 Smithdown Road, Liverpool, L15 5AJ
* Salary £25,000-£28,000 (depending on experience)
* Around 13 Saturdays (WFH) per year
* Driving license and access to a personal car required

Benefits:

* Smart casual dress code (strictly no suits!)
* Use of a company car
* Team events
* Opportunities to progress as the business grows
* Company Apple Iphone & Macbook

How to apply:

Email careers@getcosi.co.uk with your CV and three bullet points on why you’d be a great fit! Good Luck

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