Overview
Better places, thriving communities.
Location and Shift: Buxton | Monday to Friday, 08:30 – 17:00 (37.5 hours per week)
At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We’re looking for a Soft Services Administrator who will lead the day-to-day delivery of soft services on the HSE Buxton contract, ensuring operational excellence and strong financial performance while supporting key functions including Reception, Stores, and Helpdesk.
Responsibilities
* Supervise and coordinate daily activities across Reception, Helpdesk, and Stores to meet contractual KPI standards
* Produce and manage rotas to ensure full shift coverage in line with contract requirements
* Monitor and control expenditure while identifying opportunities to maximise income and improve financial performance
* Lead, support and develop team members through training, appraisals, and performance management
* Drive continuous improvement initiatives and ensure compliance with health and safety, including risk assessments and safe working practices
Qualifications
* Previous experience in an administrative or helpdesk role
* Proven supervisory or leadership experience
* Good understanding of health and safety legislation and compliance
* Strong organisational skills with the ability to prioritise workload effectively
* IT proficiency, including Microsoft Excel, Word, and PowerPoint
* Full UK driving licence due to site location
* Proactive mindset with the ability to identify and deliver service improvements
What’s in it for you
* Competitive salary dependent on experience
* Opportunities for professional development and career progression
* A supportive team environment where your contributions are recognised
Our market-leading offering provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. Salary Finance provides financial wellbeing support, including access to earned pay before payday for a small fee. We also offer competitive loans through Salary Finance.
When you join us, you’ll receive access to our flexible lifestyle benefits platform, Choices. You may choose to purchase additional holiday, opt for insurance products, or buy technology at affordable costs. We also provide high street discounts via MiDeals, a cycle-to-work scheme, life cover, enhanced pension contributions, and other financial and share options.
We award Mitie Stars to recognise hard work, with monthly prizes and a yearly top prize of £10,000. We offer diverse training and development opportunities through a wide range of resources to support your career progression.
Inclusion and recruitment
We are committed to ensuring our recruitment process is inclusive and accessible. If you have a disability or long-term condition and need reasonable adjustments during the recruitment process, please email Harnaik Sahdra at Harnaik.sahdra@mitie.com.
Since 1987, Mitie’s 80,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, serving clients across banking, government sites, hospitals and schools.
Together our diversity makes us stronger.
To apply: Apply now.
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