We're Hiring Operations Manager – London NW10 | £45,000–£65,000 (DOE)
Fairview Health Ltd is seeking an experienced and motivated Operations Manager to lead the strategic and day-to-day delivery of our core operational functions.
This pivotal role will drive operational excellence across multiple sites, ensuring smooth, compliant, and timely delivery of new customer contracts — particularly with NHS Trusts and hospitals. You'll play a hands-on leadership role, managing teams, contracts, and key operational areas that keep our healthcare services running efficiently and compliantly.
The Role
As our Operations Manager, you'll:
* Lead the end-to-end implementation and management of new NHS and hospital contracts.
* Oversee site leads, facilities, fleet, HR, health & safety, and sustainability functions.
* Act as the primary operational contact for clients during onboarding and transition phases.
* Manage budgets, procurement, vendor relationships, and contract negotiations.
* Drive service improvements through KPIs, audits, and performance reviews.
* Ensure full regulatory compliance (GMDP, MHRA/GPhC, H&S) across all operational areas.
* Lead sustainability initiatives, including the Carbon Reduction Plan (CRP).
About You
We're looking for a dynamic leader who thrives in a fast-paced, regulated environment and enjoys making a measurable impact.
You'll ideally have:
* 5+ years' experience in operations management, ideally in healthcare, pharmaceutical, or regulated industries.
* A proven track record in multi-site operations and NHS contract implementation.
* Strong project and programme management skills.
* Experience managing budgets, contracts, and vendors.
* Knowledge of GMDP, MHRA/GPhC, and H&S standards.
* Experience in HR functions including recruitment and performance management.
* Excellent stakeholder, communication, and leadership skills.
* A degree in Business Management, Operations, or Logistics (or equivalent experience).
* Right to work in the UK and willingness to travel between sites.
What We Offer
* Competitive salary: £45,000–£65,000 (depending on experience)
* Salary Sacrifice Pension Scheme
* Genuine opportunities for career growth and professional development
* Exposure to high-impact projects across NHS and healthcare operations
Interested?
Send your CV and cover letter (mentioning the job title in the subject line) to
Join Fairview Health — where operational excellence and patient care come together to make a real difference.
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