Overview
In this fantastic new role, you will be accountable for DataVisa cases in UK Business, minimising work duplication across GBGFs, and expediting business-sponsored programmes, therefore relevant experience is essential. This role focuses on mitigating risks related to customer data breaches and other privacy concerns, ensuring compliance with Global Data Management Policies, ultimately enhancing customer trust and the value of data. Join the Data Privacy team within UK Business, supporting HSBC's delivery of mandatory data privacy controls (including Internal/External Data Transfers, Privacy Impact Assessments and Records of Processing). You'll help streamline data privacy operations, reduce duplication and support faster delivery of business-sponsored programmes-while strengthening compliance with Global Data Management Policies and reducing customer data breach and privacy risk.
Responsibilities
* Provide day-to-day operational support for DataVisa, guiding users across the UK Business to complete cases accurately and in line with required controls.
* Conduct Privacy Impact Assessments and privacy reviews of operational processes, identifying risks and supporting proportionate mitigations.
* Partner with Project Managers and delivery teams to embed privacy requirements into programmes and change activity.
* Develop and maintain user guidance, training and educational materials to improve quality, consistency and efficiency of submissions.
* Act as a data privacy SME, collaborating with Legal, Data Privacy and Regulatory Compliance to support interpretation and communication of policy and regulatory requirements.
* Monitor relevant legislative and regulatory developments, perform gap analysis where required, and support remediation planning and risk reporting.
* Identify and drive continuous improvement opportunities in local practices and operational processes to improve time to market and reduce rework.
Qualifications
* Experience in a Privacy Office, working with Data Privacy Officers, and/or in a risk, control or governance role.
* Working knowledge of privacy regulations (e.g. UK GDPR, PECR).
* Strong stakeholder management skills, with the ability to work effectively across business, Risk and Legal.
* Proven ability to identify, assess and prioritise data privacy risks and communicate recommendations clearly to non-technical audiences.
* Highly organised and detail-oriented, able to manage competing priorities and deliver under pressure.
* Demonstrated ownership mindset and ability to work independently while contributing to a collaborative team.
Employment & Inclusion
Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.
If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk.
Benefits
As an HSBC employee in the UK, you'll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.
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