Job Description
Sales Development Representative (SDR) / Sales Administrator – Cardiff
£28,000 per annum + 10% Performance Bonus | Monday–Friday | Full-Time
Are you a driven and confident communicator who thrives on generating new business opportunities, supporting sales teams and excel within sales administration?
We’re looking for a Sales Development Representative (SDR) / Sales Administrator to join a well-established, rapidly growing Document Management company based in Cardiff.
This is a fantastic opportunity to be part of a forward-thinking organisation with an outstanding reputation across South Wales and the South West of England, providing professional services such as Document Scanning, Storage, Shredding, and IT Destruction.
As part of the wider Sales Team, you’ll play a key role in identifying, qualifying, and developing new leads, helping the business expand towards its ambitious goal of providing a national service in the coming years.
What You’ll Be Doing
* Becoming a CRM Super-User (HubSpot, Sage CRM, or similar)
* Managing and updating the CRM with accurate activity tracking and lead progress
* Generating new business through outbound calls, emails, LinkedIn, and research tools like Lead Forensics
* Qualifying leads and understanding their specific records management needs
* Following up promptly on inbound leads
* Handing over qualified meetings to Business Development Executives with accurate notes and data
* Collaborating closely with Sales and Marketing to align outreach and campaign strategies
What We’re Looking For
* A strong communicator with a confident and engaging approach
* Someone comfortable with outbound activity and resilient in the face of rejection
* Highly organised, detail-oriented, and a real team player
* 1–2 years’ experience in a similar SDR or sales role (experience in records management is a bonus)
* Proven success in outbound prospecting - cold calls, emails, LinkedIn outreach
* CRM proficiency and strong administrative skills
What’s in It for You
* £28,000 base salary + 10% quarterly performance bonus
* 22 days holiday + 8 bank holidays (with length of service enhancements)
* Healthcare benefits
* Workplace pension
* Free on-site parking and daily food provided
* Clear career development and incentive-based growth opportunities
Location: Cardiff CF3
Hours: Monday–Friday, 08:30–16:30
️ Please note: Due to the confidential nature of our work, all offers are subject to satisfactory background and DBS checks.
Ready to take your sales career to the next level in a company that values growth, teamwork, and innovation?
Apply now and help shape the future of records management in the UK!