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At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.
As part of Places for People Group, Derwent FM are experts in providing facilities management solutions for university campus buildings and student accommodation.
Our service is focused on our partnership approach with our clients and the student experience.
More About The Role
The Receptionist is responsible for delivery of outstanding customer service, providing an exceptional meet & greet service as well as supporting Back of House functions such as parcel delivery and contractor liaising.
This role is based at SCCL Wakefield – WF1 5FY (22.5 hours per week with working patterns of)
AM Shift: Mon – Fri: 8am – 12:30pm – PM Shift: Mon – Fri: 12:30pm - 5pm
This position has a start date of Monday 8 December.
Our services to our clients and our customers will always be highly responsive and efficient and our overall aim is to achieve excellent financial and operational portfolio performance for them. The post-holder must maintain good contacts within the Group and internal departments and share information to assist in the provision of an effective and high quality service.
Each team member is willing to learn about other roles within the team and assist each other with workload. We are constantly looking at ways to improve our service and suggestions for improvement are welcomed.
At Places for People, we are committed to a safe working place so a basic DBS check is mandatory.
More About You
A ‘can do' attitude and good attention to detail are required. The role will require high levels of customer service with efficient and effective planning. It is important to be able to have a direct, calm and professional manner.
* Experience in a similar role (Receptionist or customer service experience)
* Worked within the property industry
* Worked with IT packages such as MS Word, Excel
* Excellent communication skills
Benefits
* Competitive salary, with a salary review yearly
* Training and development
* Extra perks including huge discounts and offers from shops, cinemas and much more.
What's next?
If you meet the criteria and are ready to make the next step in your career then apply following our simple 5 minute application process, upload a CV and a supporting statement which demonstrates how you meet the requirements of the role. If you have any questions please email the recruitment team.
As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided you meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application.
We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We’re happy to work with you to ensure you have the opportunity to perform at your best.
At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
Armed Forces - We are proud to support the Armed Forces Covenant. Places for People will guarantee an interview for any candidate who is serving or has formerly served in the Armed Forces, as a reservist, armed forces veteran (including the wounded, injured and sick), cadet instructor and military spouse/partner and who meets the essential criteria for the vacancy.
Disability Confident - We are proud to be a member of the Disability Confident scheme certified as Level 2 Disability Confident Employer. This helps us to successfully employ and retain people with disabilities and health conditions. Disabled applicants who meet the essential criteria for a vacancy will be guaranteed an interview. The Equality Act 2010 (Disability Discrimination Act 1995 for NI) defines a disabled person as someone who has a physical or mental impairment that has sa substantial and long-term negative effect on their ability to do daily activities.
Neurodivergent – Neurodiverse individuals have highly valuable skills, and we recognise that a traditional interview process sometimes works against them and doesn’t allow them to self-advocate. Neurodiverse applicants who meet the criteria for a vacancy will be guaranteed an interview.
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